Microsoft Outlook - Basic

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1. How would you see your Managers Calendar on your Calendar pane as well as any adjustments that might happen?

Email the Calendar as an attachment

Dangerously publish the calendar onto the Internet

By changing the Calendar permissions or restrictions set on your Managers Outlook

By sharing the calendar

2. What does the Mail merge feature allow you to do?

Removes common characteristics from your Contacts

Populates all the selected contacts on Word

Attach a Document and send it individually to your contacts

Create a set document which populates the recipients individually for each contact selected.

3. I constantly receive spam from a particular recipient; what should I Do?

Email him and complain

Report him to your IT department

Populate his address into the Blocked Senders List

Delete his messages

4. Which Feature is part of Email Management?

Request a Delivery report for a message

Adjusting where the replies are sent to

Delaying the Delivery of a message

All of the above

5. When assigned a Task; what are you unable to do with the Task?

Adjust the Reoccurrence

Assign the Task to someone else

Adjust the due date of the Task

Both A and C

6. What recipients are populated into the Global Address List?

Recipients that have been saved onto the E-mail server

All recipients frequently used on the network

Recipient’s who have access to the network

All of the Above

7. Which add on would I have to install to read restricted emails?

Dynamic Security Add on

Windows Rights management Services

Message Encryption Services

Internet Explorer Rights Management Services

8. I have a weekly message I send to my department; what is the easiest way to select my recipients?

By filtering my contacts based on a specific criteria

Categorize the department in a specific colour

Both A and B

Create a Distribution List

9. What is the primary difference between attaching a file and attaching an item?

The icons are different

Nothing; both can be used to attach a file from anywhere on your computer

Attaching item are files from outlook; attaching file is attaching from your computer

None of the above

10. Where do we select to find emails that have just been received?

Outbox

Drafts

Sent

Inbox

11. I haven’t been on my Outlook for a few weeks. What is the quickest method to view emails with attached items in one location?

You would have to scroll in your Inbox and right-click move to a specific folder

I would create a search folder for only attached items

I will copy all attached items into a single location

I would create a rule that automatically does it for me

12. I want to send my Calendar as an attachment with my calendar attachments; what do I need to do?

Enlist him as a Safe Recipient

Manually Insert the attachments separately

Changing the detail to Full; then select advanced options

None of the Above

13. I have a client in America; How do I populate His time zone onto my Calendar?

Downloading the American Calendar from the Internet

Requesting the Clients Calendar

Setting up a second time Zone in my Calendar Options

None of the above

14. When we create a new message; why would I use the BCC option?

To hide my email address from the recipients in the BCC field

To make a carbon copy of the existing email conversation

I am not sure if the email address is a valid address

Recipients in the BCC field will receive my message secretly

15. I flag a message for follow up; what happens to the follow up if I delete the message?

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