There are two major myths about conflict: that it always involves anger and that it’s always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants just how to do that.
Specific learning objectives include:
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
This lecture will examine the idea that, in a relationship with another person, our expectations are likely to be a self-fulfilling prophecy.
During this session, participants will examine change through a panel discussion and small group work.
Anthony Robbins, and many other communicators, suggests we become skillful at using what he calls The Agreement Frame. This session will explore this idea and practice applying it.
Sam Deep and Lyle Sussman suggest there are ten commandments associated with change. Participants will look at these commandments and see how they can be applied.
There are several key ways that we can prevent problems from occurring. These methods will be examined in a lecture and in small group work.
Participants will work in small groups to explore eight ways of dealing with problems.
This lecture will look at the four fears that everyone has and how we can cope with them.
During this session, we will look at a five-step process that can help participants resolve conflict.
Earlier we discussed how our attitudes and actions impact others. In this session, we will take a deeper look at how negative attitudes can cause negative interactions, and what we can do to turn those attitudes around.
There are a million possible answers to this question, but we will discuss the ten most common reasons.
This session will share some techniques others have used to manage their anger. Participants will be encouraged to share their own experiences and techniques.
To conclude the day, we will look at five techniques participants can use to unwind. We will also share a list of coping thoughts.
At the end of the day, students will have an opportunity to ask questions and fill out an action plan.