A one-day course that provides delegates with tools to understand and recognise anger and angry behaviour and how to control it. Pre-requisites None Objectives Specific learning objectives include: Recognize how anger affects your body, your mind, and your behavior Use the five-step method to break old patterns and replace them with a model for assertive anger Control their emotions when faced with other peoples’ anger Identify ways to help other people safely manage some of their repressed or expressed anger.…
Find out more »