The Effective Supervisor
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Learn the basics of effective supervision in this hands-on, intensive skill-building course. Using practical methods that can be applied back at work, delegates will learn to organise resources more efficiently and develop the confidence to be a more effective supervisor. The course also presents delegates with new insights into the problems faced by supervisors, followed by solution options and a plan of action. Experience supervision as it should be – in this comprehensive workshop.
Pre-requisites
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None
Objectives
Specific learning objectives include:
- Defining the role, skills and effectiveness of a supervisor
- Developing a profile of your supervisor skills and attitude
- Applying the six planning steps to a case situation
- Planning and organising a team project
- Organising a group of people to accomplish a goal
- Applying a staffing model to determine job and applicant requirements
- Determining performance gaps and corrective action to eliminate the.
Course contents
The Effective Supervisor
- The role of the supervisor
- The three important supervisor skills
- Rate your supervisory effectiveness
- Determine your attitude about being a supervisor
- The five management functions: planning, organising, staffing, directing, controlling
Planning for Supervisors
- The planning process
- The cascading plan: from strategic to operational
- A planning simulation
Organising Resources
- Analysing and organising resource needs
- An organising simulation staffing your Organisation
- Hiring the right person for the job
Directing Performance
- Motivating people
- Leading people
Controlling Performance
- The control process
- Job standards and managing performance
- Taking corrective action
Individual Action / Application Plan
R2,725